All products sold through CSP Medical are inspected for quality control by the manufacturer and again for damage and basic functionality at CSP Medical.

If a product should fail to function properly within the manufacturer's warranty period, please contact us at 800-265-3460 (519-473-2277). The representative for your region will advise you on how to proceed.

Depending on the assessment, this could include any of:

* onsite repair
* returning the item for repair
* replacement of the item
* possible loaner unit during the repair

The solution will depend upon the manufacturer's policies, the location of the customer, plus the size, weight and type of product.